Address
Diamond Crystal Pvt. Ltd.
Sri Ganesh Chambers,
Navlakha Square AB Road,
Indore, Madhya Pradesh, 452001
Frequently Asked Question
You can contact us directly through WhatsApp (+91 7772002002) or email (social@decorati-in.preview-domain.com). Let us know your requirements regarding product customization, pack size, packaging, customization etcetera. Share your delivery details, make the payment and rest assured.
We offer full-stack services, from design to manufacturing. We design as per the brief, develop product prototypes, make desired changes and initiate the commercial production after confirmation. Once the order is ready we get it delivered to your doorstep. Bulk order terms and conditions would be discussed on a case-to-case basis.
Currently, we ship orders pan India. However, international shipping services are under consideration.
An experience of more than two decades in catering to pan-India shipping requirements of many big corporates has enabled us to master the art of packaging glass for minimal breakage.
The products are packed to ensure no product movement within the box. Secondary packaging of bubble rolls, paper shreds and corrugated boxes adds another protection layer. In case, the products are received broken despite this packaging, kindly refer to our return policy.
To make business more feasible and meaningful to our customers, minimum order quantity is preferred. However, since we are a manufacturing company, we don’t hesitate to send even a single piece to your doorstep.
In case the material is received broken, we request you to take its photographs as well as videos. Share the same with us over WhatsApp or email within 48 hours of receipt of the package and we will replace it.
Our responsibility is only till the first point of delivery, in case the product is repacked by the customer at his end, the material will not be eligible for any replacement.